AI workflow automation · UK
We build AI automations that handle the repetitive work — booking flows, follow-ups, invoicing, enquiries — so your team focuses on what actually needs humans.
Owner-led · 25 years engineering · UK-wide, remote first
Why we exist
Most small businesses are drowning in adminthat AI could have handled three years ago.We just got here faster than the agencies.
— York Ortiz, Founder
What we do
Booking forms feeding calendars, invoicing flows reconciling against orders, CRM tidy-ups that stop the duplicate problem. We map the work, build the automation, and document it in plain English.
Stop doing the same task twice.
An AI agent that captures enquiries at 11pm, qualifies them, and lines them up for you in the morning, in your tone, with your guardrails.
Win the work that comes in late.
Sometimes the right answer is not to build anything yet. The audit gives you a written report ranking your top automation candidates by likely value, effort, and what to do first.
Start here if you don't know where to start.
Our process
An audit call to surface the work that genuinely repeats. You leave with a written report ranking the top automation candidates by value and effort.
We map the workflow end to end, agree the tools, confirm the edge cases, and turn the audit into a fixed-price scope before anything is built.
We build, test, document, and deploy. You get a Loom walkthrough and a runbook in plain English the team can actually use.
An optional monthly retainer keeps the automation running and adds sensible improvements as the business changes.
Example workflow
Before · 3 hours every morning
Order
Store
Check
AI
Invoice
Xero
After · 12 minutes, automated
Pricing
Most engagements start with a £250 audit. From there, build projects are quoted at a fixed price before anything is built — so you always know what you're buying first, what it costs, and what happens next.
£250
one-off · 60–90 min
A focused review with a written report. Top automation candidates ranked by likely value, effort, and sensible next step.
£900 – £5,000
per project · fixed price
We design, build, test, document, and ship the automation. Most useful first projects are live in 2–4 weeks after the audit.
£400 – £900
per month · optional retainer
Monitoring, fixes, and sensible improvements as your business changes. Cancel monthly. Built to keep paying for itself.
First step
Book a free 30-minute call. We'll point you to the cheapest useful next step — that's often not a build yet.
Who you're working with
I have spent 25 years building IT systems for businesses that simply needed the work to get done. Different tools across the decades. The fundamentals never changed: clear process, reliable hand-offs, someone accountable.
Less Admin is what happens when that engineering depth meets modern AI tooling, applied to the small businesses that need it most.
“I spent 25 years making tech work for businesses that needed it to. The tools changed. The fundamentals didn't.”More about York →
Next step
Or email york@lessadmin.uk